Answer two discussion question and reply to two discussion answers from students.

Answer two discussion questions and reply to two discussion answers from students.
mgt_2530_week_12_article.docx

wk_12_discussion_questions.docx

Don't use plagiarized sources. Get Your Custom Essay on
Answer two discussion question and reply to two discussion answers from students.
Just from $13/Page
Order Essay

Unformatted Attachment Preview

An Ethical Choice
A Culture of Compassion
This exercise contributes to:
Learning Objective: Compare the functional and dysfunctional effects of organizational culture on people and the
organization
Learning Outcome: Describe best practices for creating and sustaining organizational cultures
AASCB: Ethical understanding and reasoning; Reflective thinking
In the world of banking, success and ethical culture don’t necessarily go hand in hand. Leaders
who desire ethical cultures in their organizations must choose to build ethics into the company’s
definition of success in ways that translate into ethical actions for managers and employees.
Contrast two financial success stories, Goldman Sachs and Wells Fargo. Both megabanks are
among the Fortune 100 (the largest U.S. companies ranked by revenue). They are also two of
Fortune’s World’s Most Admired Companies, a list that ranks the largest companies in revenue
by nine criteria including social responsibility. Yet their organizational cultures appear to be
vastly different. Goldman Sachs seems to struggle to achieve an ethical culture for its employees
and clients, while Wells Fargo seems to emanate a culture of compassion. Consider some recent
headlines:
• Mefit “Mike” Mecevic was a loyal janitor for Goldman Sachs when Superstorm Sandy hit
New York in 2012. Mecevic and his coworkers rode out the storm in the company’s
Manhattan skyscraper and worked nonstop for days to keep floodwaters back. Then a
Goldman Sachs manager threw him out without explanation. Mecevic said to him, “I live in
Staten Island, there’s a state of emergency, there are no cars, no trains, no lights. The water is
up to our necks. I was begging for my life. But he said ‘Leave the building.’” Mecevic
implored two other managers to help him, to no avail. He left but was later fired anyway. “I
worked day and night,” Mecevic said. “They destroyed my life for nothing. Nothing.”
• Wells Fargo is committed to respecting its clients, even when those clients are in trouble. For
the past few years, it has held “Home Preservation Workshops” where indebted homeowners
can meet with “home retention” team members in confidential booths set up in large halls
across the United States. Clients bring paperwork specific to their cases, and team members
negotiate binding agreements. One client said, “It is a great feeling to not worry” about
losing her home.
Organizational culture is where leaders’ ethical choices demonstrate their expectations for
others’ decisions throughout the company. Both Goldman and Wells Fargo enjoy stellar
reputations. But these examples suggest that the two companies make very different ethical
choices with respect to their cultures.
Answer two discussion questions
1.
Google the phrase “wells fargo scandals” and discuss the
effects of these incidences on the culture described in this
article. Did the leaders at Wells Fargo abandon their culture
of compassion? Support your answer with concepts from
Chapter 16.
2.
Wells Fargo no longer enjoys a stellar reputation. Discuss
how they got to this point, using concepts from An Ethical
Culture on p. 544. Can they ever re-gain a culture of
compassion? Explain your answer.
REPLY TO THE TWO DISCUSSION ANSWERS
ANTHONY
The fraudulent accounts made the bank extra fees that allowed Wells
Fargo workers to increase their sales. This sort of scandal negatively
effects the ethical work climate because it undermines the ideas of right
and wrong established by the company. The leaders of the company
definitely abandoned their culture of compassion because it essentially
robbed their clients of their hard earned money.
REPLY:
ASHLEY
After committing such fraud with their customers it is to no surprise to me
that Wells Fargo no longer enjoys a stellar reputation. According to page
544 there are certain principles that must be met in order to create an
ethical culture. These principles include communicating ethical
expectations and providing ethical training. The wording of these principles
makes it sound like only those in leadership roles can demonstrate them.
Because there was no clear visible role model for these employees due to
the lack of demonstrating ethical principles it was assumed ok to not
convey them. I don’t see how Wells Fargo can build back from this scandal
anytime soon, it is going to take a lot of years and hard work to re-gain a
culture of compassion.
REPLY:

Purchase answer to see full
attachment

Order a unique copy of this paper
(550 words)

Approximate price: $22

Basic features
  • Free title page and bibliography
  • Unlimited revisions
  • Plagiarism-free guarantee
  • Money-back guarantee
  • 24/7 support
On-demand options
  • Writer’s samples
  • Part-by-part delivery
  • Overnight delivery
  • Copies of used sources
  • Expert Proofreading
Paper format
  • 275 words per page
  • 12 pt Arial/Times New Roman
  • Double line spacing
  • Any citation style (APA, MLA, Chicago/Turabian, Harvard)

Our guarantees

Delivering a high-quality product at a reasonable price is not enough anymore.
That’s why we have developed 5 beneficial guarantees that will make your experience with our service enjoyable, easy, and safe.

Money-back guarantee

You have to be 100% sure of the quality of your product to give a money-back guarantee. This describes us perfectly. Make sure that this guarantee is totally transparent.

Read more

Zero-plagiarism guarantee

Each paper is composed from scratch, according to your instructions. It is then checked by our plagiarism-detection software. There is no gap where plagiarism could squeeze in.

Read more

Free-revision policy

Thanks to our free revisions, there is no way for you to be unsatisfied. We will work on your paper until you are completely happy with the result.

Read more

Privacy policy

Your email is safe, as we store it according to international data protection rules. Your bank details are secure, as we use only reliable payment systems.

Read more

Fair-cooperation guarantee

By sending us your money, you buy the service we provide. Check out our terms and conditions if you prefer business talks to be laid out in official language.

Read more

Calculate the price of your order

550 words
We'll send you the first draft for approval by September 11, 2018 at 10:52 AM
Total price:
$26
The price is based on these factors:
Academic level
Number of pages
Urgency

Order your essay today and save 15% with the discount code ESSAYHELP