Flowchart Improvement Process

Resources: Microsoft® Excel® (Template must be used – attached.) Select a complex process from your personal life or work. Use Microsoft® Excel® Template to create a flowchart of the “as-is” process. The template is attached. If you see the strange symbols from the inside of the chart, just delete them and type in your text in place of existing data.Define metrics and measure the current process. Use process improvement techniques to improve the process. Use Microsoft® Excel® Template to create an improved process flowchart. Use judgmental forecasting,
which is your professional judgement, to ascertain how the future
process will perform according to your metrics.Develop a 300-word executive summary in Microsoft Word in which you
describe your process improvement project (including the as-is process
flowchart and the improved process flowchart). Format your assignment consistent with APA guidelines.

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Quality Tools
Flow Chart
This template allows the user to develop a
process flow chart, also called process flow
diagram. A detailed discussion can be found
at www.ASQ.org
Learn More
? Begin the flow chart with a Start/End symbol.
All symbols snap to the grid for easy
? Connectors link process steps and
automatically snap to symbols.
Learn About Flow Charts
? End with a Start/End symbol. The delete key
will remove a selected symbol
? Re-set the print area for larger charts
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Learn About Quality
This template was written for the American Society for Quality by
Stat Aids
Your feedback is welcome and encouraged. Please e-mail to:

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