1 single spaced page (12-point font, Times New Roman)Pick four of Mintzberg’s Managerial Roles as described in Chapter 1 (Mintzberg described 10 roles…for this assignment you may pick any 4 that you wish). Describe each role that you’ve chosen. Then, find an example in the news media of a manager utilizing each of the four roles that you’ve chosen. Describe each of the four examples and indicate why they are an example of the selected role. Finally, indicate whether or not you think the manager from each of the examples was successful in their use of the role.I have uploaded the video and the slides.
chapter_1.ppt
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Chapter 1
Managers & Managing
What is Management?
Supervise the use of organizational
resources to achieve organizational
performance.
Organizational Resources
Human Resources
Assets
Machinery
Cash, etc.
Organizational Performance
Efficiency how productively resources are
used to achieve a goal.
Minimizing the amount of inputs needed to
create a good or service.
Effectiveness
Appropriateness of goals selected for the org.
Degree to which the goals are achieved.
Figure 1.1
Why Study Management?
Being effective and efficient is important
Personally & Professionally
Managerial skills help non-managers
interact with:
Managers
Co-workers / Team members
Many career paths result in management
positions.
Four Management Functions
Planning
Organizing
Leading
Controlling
Planning
Deciding which goals to pursue
Deciding what courses of action to employ in
order to achieve those goals
Deciding how to allocate resources to attain
those goals
Outcome: Strategy
Low cost vs. Differentiation
Planning impacts organizational performance
Organizing
Establishing a structure of working
relationships
Creating rules for how people will interact
as they attempt to accomplish goals
Authority and Responsibility are assigned
Outcome: Organizational Structure
Hierarchy, departments, etc.
Leading
Communicate a vision to employees
Motivate employees
Enable employees
Encourage employees to perform at a high
level
Outcome: Motivation & Commitment
Controlling
Evaluate the organizations performance
Collect information on relevant factors
Create control systems to keep critical
processes in check.
Types of Managers
First-line managers (supervisors)
Supervise non-managers
Middle managers
Supervise first-line managers
Relay information between first-line & top
Top Managers
Establish organizational goals
Responsible for org. performance
Relative Amount of Time That Managers
Spend on the Four Managerial Functions
Current Trends in Hierarchies
Restructuring
Eliminating jobs
Survivor syndrome
Outsourcing
Contract with another company to perform
certain tasks
Current Trends in Hierarchies
Empowerment
Increase employees knowledge &
responsibilities
Self-Managed Teams
Group of employees are responsible for
supervising themselves
Mintzbergs Managerial Roles
Decision Roles
Informational Roles
Interpersonal Roles
Mintzbergs Decision Roles
Entrepreneur deciding which projects to
do / how to grow the business.
Disturbance Handler manage the
unexpected
Resource Allocator allocate org. resources
Negotiator Get resources from internal &
external sources
Mintzbergs Informational Roles
Monitor evaluate performance
Disseminator communicate with
employees
Spokesperson promote the organization
Mintzbergs Interpersonal Roles
Figurehead Symbolize the organization
Leader provide an example for employees
& give commands
Liaison coordinate across departments /
establish alliances
Competitive Advantage
The ability of an organization to outperform
its competitors
Increased Efficiency
Increased Quality
Increased Speed, Flexibility, & Innovation
Increased Responsiveness to Customers
…
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