Manufacturing and Service Process Maps

Manufacturing and Service Process Maps A foundation of operations in both manufacturing and service environments is vital in order to drive inefficiencies and examine ways to achieve greater supply chain integration with suppliers and customers. In this assignment, you will compare one manufacturing and one service driven company through creating visual representations of how the product or service is created and delivered, accompanied by a written summary. Select two companies of interest, one manufacturing company (e.g., a shoe company) and one service company (e.g., a technical support company). Provide a brief summary of each company including compelling evidence illustrating the company is either a manufacturing or a service company. Avoid selecting a company that could be arguably both. Manufacturing Research the manufacturing process for the selected company. Create a manufacturing process map. Explain the elements of infrastructure for the manufacturing company using flow charts and be sure to provide a key. Cite three to five sources to support your process map. Service Research the service process for the selected company. Create a service process map. Explain the elements of infrastructure for the service company using flow charts and be sure to provide a key. Cite three to five sources to support your process map. Summary Provide a 800-1,000-word summary describing the differences and similarities between manufacturing and service environments. For each company, identify if customer-introduced variability is available. If not, how would you implement flexibility for customer-introduced variability? How will a deep understanding of both manufacturing and service environments help you in your future or current career? Provide an example. Prepare this assignment according to the guidelines found in the APA Style Guide, located in the Student Success Center. An abstract is not required. ASSIGNMENT USED RUBRIC AND IS ATTACHED,REFERENCE AND CITATION OF SOURCE REQUIRED
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Manufacturing and Service Process Maps
1
Unsatisfactory
0.00%
70.0 %Content
25.0
%Manufacturing
Process Map
25.0 %Service
Process Map
20.0 %Summary
The
manufacturing
process map is
absent,
inappropriate, or
irrelevant.
Supporting
sources are not
present.
2
Less than
Satisfactory
74.00%
The
manufacturing
process map
makes weak
connections with
several gaps.
Some supporting
sources are
present but do
not show an
understanding of
the content.
he service
The service
process map is
process map
absent,
makes weak
inappropriate, or connections with
irrelevant.
several gaps.
Supporting
Some supporting
sources are not sources are
present.
present but do
not show an
understanding of
the content.
3
Satisfactory
79.00%
4
Good
87.00%
5
Excellent
100.00%
The manufacturing
process map makes
connections at a
cursory level and
contains minimal
gaps. Supporting
sources show some
understanding of
the content.
The
manufacturing
process map
makes meaningful
connections,
contains no gaps,
and is clear and
integrated.
Supporting
sources illustrate
an understanding
of the content.
The service process The service
map makes
process map
connections at a
makes meaningful
cursory level and
connections,
contains minimal
contains no gaps,
gaps. Supporting
and is clear and
sources show some integrated.
understanding of
Supporting
the content.
sources illustrate
an understanding
of the content.
The manufacturing
process map
makes meaningful
connections,
contains no gaps,
and is thorough
and well
integrated.
Supporting sources
illustrate a deep
understanding of
the content.
The service
process map
makes meaningful
connections,
contains no gaps,
and is thorough
and well
integrated.
Supporting sources
illustrate a deep
understanding of
the content.
A summary
A summary
A summary
A summary
A summary
describing the
describing the
describing the
describing the
describing the
differences and differences and differences and
differences and differences and
similarities
similarities
similarities between similarities
similarities
between
between
manufacturing and between
between
manufacturing
manufacturing
service
manufacturing
manufacturing and
and service
and service
environments
and service
service
environments is environments
process is provided environments
environments
absent,
process is weak or but at a cursory
process is clear
process thorough
inappropriate, or marginal with
level. An example is and integrated. and well
irrelevant.
gaps in
provided.
An example is
integrated. An
presentation. An
provided that
example is
example is not
illustrates an
provided that
provided.
understanding of illustrates a deep
the content.
understanding of
the content.
20.0
%Organization and
Effectiveness
7.0 %Thesis
Paper lacks any Thesis is
Thesis is apparent
Development and discernible
insufficiently
and appropriate to
Purpose
overall purpose or developed or
purpose.
organizing claim. vague. Purpose is
not clear.
Thesis is clear and Thesis is
forecasts the
comprehensive
development of and contains the
the paper. Thesis essence of the
is descriptive and paper. Thesis
reflective of the statement makes
arguments and
the purpose of the
appropriate to the paper clear.
purpose.
20.0
%Organization and
Effectiveness
8.0 %Argument
Statement of
Logic and
purpose is not
Construction
justified by the
conclusion. The
conclusion does
not support the
claim made.
Argument is
incoherent and
uses noncredible
sources.
Sufficient
Argument is orderly, Argument shows Clear and
justification of
but may have a few logical
convincing
claims is lacking. inconsistencies. The progressions.
argument that
Argument lacks
argument presents Techniques of
presents a
consistent unity. minimal
argumentation are persuasive claim in
There are obvious justification of
evident. There is a distinctive and
flaws in the logic. claims. Argument a smooth
compelling
Some sources
logically, but not
progression of
manner. All
have questionable thoroughly,
claims from
sources are
credibility.
supports the
introduction to
authoritative.
purpose. Sources
conclusion. Most
used are credible. sources are
Introduction and
authoritative.
conclusion bracket
the thesis.
20.0
%Organization and
Effectiveness
5.0 %Mechanics of Surface errors are Frequent and
Some mechanical
Writing (includes pervasive enough repetitive
errors or typos are
spelling,
that they impede mechanical errors present, but they
punctuation,
communication of distract the
are not overly
grammar,
meaning.
reader.
distracting to the
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Inappropriate
Inconsistencies in reader. Correct and
word choice or
language choice varied sentence
sentence
(register) or word structure and
construction is
choice are
audienceused.
present. Sentence appropriate
structure is
language are
correct but not
employed.
varied.
10.0 %Format
5.0 %Paper
Template is not Appropriate
Appropriate
Format (use of
used
template is used, template is used.
appropriate style appropriately or but some
Formatting is
for the major and documentation
elements are
correct, although
assignment)
format is rarely missing or
some minor errors
followed
mistaken. A lack may be present.
correctly.
of control with
formatting is
apparent.
5.0
Sources are not Documentation of Sources are
%Documentation documented.
sources is
documented, as
of Sources
inconsistent or
appropriate to
(citations,
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assignment and
footnotes,
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some formatting
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style, with
errors may be
as appropriate to
numerous
present.
assignment and
formatting errors.
style)
100 %Total
Weightage
Prose is largely
free of
mechanical
errors, although a
few may be
present. The
writer uses a
variety of
effective
sentence
structures and
figures of speech.
Writer is clearly in
command of
standard, written,
academic English.
Appropriate
All format
template is fully elements are
used. There are correct.
virtually no errors
in formatting
style.
Sources are
documented, as
appropriate to
assignment and
style, and format
is mostly correct.
Sources are
completely and
correctly
documented, as
appropriate to
assignment and
style, and format
is free of error.

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