it is my university formal business report. would you help me to check the grammar, spelling, and revise the sentence. to make it looks more formal.also you can add some words or sentence to make it better. thanks.
Unformatted Attachment Preview
Piyao International Travel Inc. is a licensed travel agency located in both downtown
Halifax and Toronto. Halifax office was established as the first travel consulting
company mainly targeting Asian community in mariline provinces (Nova Scotia, New
Brunswick, Prince Edward Island and Newfoundland) they offer a variety of travel
packages for companies, group and individuals including:
Corporate, Business, & Group Travel
Booking Air Ticket and hotel
Help people to application Chinese visa
Fabulous Asia & Amazing China
Adventure North America, USA & Canada
Atlantic Canada Bus Tour
Latin American Vacations to Mexico, Cuba, and Costa Rica
Piyao travel In Toronto head office, it consists by backstage management with 5 people.
They are software engineer, media manager and customer service representative. In
Halifax office it consists of 3 people on management role, 4 travel Counselors and about
30 drivers. It ensures great travelling environment and resources for travellers from
different places. Piyao travel is passionate about helping others to experience everything
the world has to offer, and are quite excited to help you with your members.
There are several direct competitors in Maritime Provinces such as Maritime travel and
flight center. The main competitor with our company is named Sunshine travel. It mainly
targets on international students as well. It advertises more on Chinese community for
selling air tickets and travelling package. Sunshine travel has more than 10 bus routes. It
can appeal more travells to visit. Our company provides more acceptable prices.
Piyao agents have been recognized as among the most talented teams in the travel
industry, and excel in creating one-of-a-kind vacations and destination events that offer
truly breathtaking experiences at an affordable cost.
Career plan research
Identification of desired career and industry
In the future, I would like to be an operation analyst, senior operation analysis or even
management role in financial institutions. I would like to use my professional finance
knowledge to real jobs. Related to my current position, I would like to analysis the
development trend of travelling.
My ideal financial institutions are those companies with great reputation and working
environment such as Citco, Mitsubishi in Halifax. In those companies, they are providing
high quality financial services to clients worldwide. They provide fund service, banking
& financial products. In this area, I feel more confident by using knowledge from
The financial services industry plays a significant role in the world economy. It includes
firms that are engaged in activities such as investing, lending, insurance, securities
trading, and securities issuance (mark, 2017). In developed countries, the financial
services make up 12% to 19.5% of total global economy. And the global financial service
kept up its 6% growth rate. (Sean, 2014).
In 2016, Prime Minister Justin Trudeau’s government’s move to open trade discussions
with China) and Canadian businesses continue to embrace trade opportunities (Andrea,
2017). Canadians are increasing connections with other countries such as china. It is good
for financial service company open market to cross board investors.
The Canadian economy relies strongly on exports. It was hurt by the fall of oil prices and
other raw materials. Currently there is a largest depreciation of the Canadian dollar in 13
years. Due to the development of Asian, it is necessary to target more on Asian
customers. For example, now China is opening the market to all around the world. It is
developing rapidly. It is time for Canadian global companies to increase more
connections with Chinese companies. In Halifax, government opened lobster and other
seafood market with Chinese companies such as Alibaba. The government realized the
huge demand and profit from china. In the meantime, it is important for these financial
institutions to change their target customers. The oil and raw material companies are
facing tough challenges. Financial institutions should be welcome to new companies and
Recently, newcomers are facing more difficult to adjusting to the Canadian economy. It
is taking longer to achieve employment and income levels similar of those of the
Canadian-born (derrick, 2015). As we know, Canada is an immigration country.
Immigrants are bringing huge amount of wealth. However, they are having problems of
achieving employment and creating wealth. It will create negative effects in immigrants
group. It also will increase the probability of crime. In the long term, those new
investments may stop coming into Canadian financial market.
The other social trend affected to financial area is the stress among workers. According to
the 2010 General Social Survey (GSS), 27% of Canadian workers described their lives on
most days as ‘quite a bit’ or ‘extremely’ stressful (Susan, 2015). The high percentage of
stress among shows that large amounts of people are worrying about their works, lives
and finance. They may not have enough energy and wealth to do investments. It will
affect the financial industry indirectly.
As noted in the World Economic Forums Digital Transformation in Industries reports,
companies such as Didi Kuaidi (on-demand mobility) and Alibaba (ecommerce) have
raced to billion dollar plus valuations by delivering the speed, convenience and ondemand access that have re-defined the customer experience (Gianfranco, 2016).
Nowadays, Internet connects all around the world. It is easier for financial service
companies to expand to more countries to appeal investments and selling products.
Career Path Research
According to my first two co-op terms, I realize my interest and strength is on the area of
finance and analysts. I am good at critical thinking and combine knowledge with real
situations. I have decided to continue my study in finance area. I hope to have a further
education after graduation such as finishing a master degree. More knowledge represents
wilder ways of development.
For my next co-op term, I will try my best to apply for the operation analysis with those
financial institutions such as CITCO or MUFG. The position can give me real
experience of operating bonds, derivatives.
In the future, I will work hard on CFA program that provides me more chance on a high
level position. Getting your CFA charter allows you to gain analytical skills and expertise
in quantitative methods, economics, financial reporting, investments analysis, and
portfolio management. This set of skills and knowledge you will develop, as you become
a CFA charter holder will serve you well throughout your career (Kaplan, 2016). In my
jobs, I also have to learn about how to cooperate with my teammates and how to work
independently. Corporations make works easier. It will reduce the probability of making
mistakes. After gaining much experience, I prefer to be a supervisor role in a company. I
am confident that I have the ability to lead my teammates to finish tasks.
Impact of current co-op position in achieving desired career
Firstly, I am learning to use my financial analysis knowledge to real market and jobs. For
example, by analyzing the damned of airplane ticket, my company has decided to target
to international students to sell air tickets. We advertise more on April and December
because students will have a long vacation on these months. They need to go back their
own countries. By the way, in the international students group, we consider that Chinese
students are an important part. By analyzing the economic and education situation, china
is opening to the whole world. Chinese parents are raising their income and they are more
willing to send their children to go abroad for studying. Also, we have planned to expand
our business to appeal more local Halifax seniors to travel to warm areas when winter
time such as Dominica and Cuba.
Secondly, I have learned how to cooperate with coworkers and work independently. For
example, we have a meeting with Toronto head office at the end of each day. We conduct
the works and make a plan for the next day. Also we will do the reconciliation and revise
the differences. As I know, Reconciliation is an important part in financial institutions.
They usually compare the data with brokers.
Thirdly, during my work term, I realize that the skill of customer service is pretty
important in every industry. A good manna of service can affect customers decision. It is
really important to practice communicating with different people in the future.
The interview was a face-to-face conversation with Xiangbin. He graduated from Mount
Saint Vincent University major in accounting. Like the other international students, he
planned to find a well-paid job after graduation. So, he studied hard for achieving high
graded. He was desired to know more professional financial service knowledge to
prepare for the future. He also tried some part time works to increase his social
experience and communication skills. After graduation, he determined to apply for the
operation analyst job at CITCO Halifax. He prepared for the interview for one month. He
failed the first time. However, he did not give up and he got the offer at the second
chance. In my opinion, that is a good spirit for me to learn. We cannot give up easily for a
bit difficulty. After two years work, his ability has been recognized. Now, he is a senior
In Xiangbins work, his job is to provide reconciliation service for our client in a daily
basis for their daily trading against the brokers as a third party, which is able to ensure the
integrity and accuracy of the records. At the meaning time, as a senior analyst, he is
responsible for managing and helping new workers. He has to arrange their works
According to Xiangbins suggestion, I learned that it is important to pay attention on
details. In real works, a single mistake will lead clients to lose thousands of money. Also
it will make companies to lose its reputation. From that, I have planned to focus on
details on my study and works. It is important to learn how to handle multi tasks. It is
common to meet several tasks at the same time in real works. I have to arrange my time
and be careful on every tasks for avoid making mistake.
At last, he told me it is also important to keep good relationships with co works. coworks
has to be a team to help each other. I have to be willing to understand the others work.
Also I can share my problems with them.
Additional information Interview Candidates
Interviewee contact information
Yiyan is fund accountant in the MUFG fund Services Company at Halifax. Yiyan
graduated from saint marys university with a Master of finance degree. In university, she
studied hard to learn knowledge of financial service. After class, she is willing to attend
activities to practice her social and communication skills.
Three years ago, Shuping was a waitress in sushi nami restaurant. She works hard and put
all her effort on her job. In three years, she learned lots of customer service skills. She
knows how to deal with problems proprobly. Also she practices to manage a restaurant.
Now she is a manager of one of the branches.
1.What do you do in your job?
I work for Citco Canada Inc, hedge fund service administrator, in department of CFS
(Citco fund service Middle office) as a senior operation analyst. My job is to provide
reconciliation service for our client in a daily basis for their daily trading against the
brokers as a third party, which is able to ensure the integrity and accuracy of the records
for the client (hedge fund investors). Now I am a senior operation analyst, I am
responsible for checking new analysts work and helping them.
2.what kinds of skills are important as an operation analyst?
I think are good education background of finance/accounting/statistics, such as financial
instrument and derivatives in order to verify correct security setups and ensure proper
P&L capture and risk management reporting. Good skill set of Office software, such as
excel/word/PowerPoint. Maintain positive and professional relationships with clients and
other Citco offices.
3.how to keep good relationships with coworkers or in a team?
Being able to communicate well with coworkers, offer help/understanding when it’s
needed. It is not easy to make friends with them at the beginning. However, we helped
each other by dealing with problems each other. We have some after work activities
sometimes. We also have to be respectful to co-works and their works. Even I find there
are some mistakes. We should listen to their opinion and discuss together.
4. What is the biggest challenge to you in your work?
In my work, sometimes I have to multi-task because there could be difference tasks due
at the same time. I consider this as the biggest challenge to me since I will have to pay
attention to every single detail in the process of reconciliation, also keep high efficiency
as well as high quality of my work.
At the beginning, communication was a challenge to me as well. I am able to speak like
native. It may causes some misunderstand between my teammates and me. I start to be
patient with communications. If I do not understand my teammates words, I will ask them
again till I get the information.
5.what is your future plan in this industry?
I will be taking my CFA designation in the following year and aiming at performing at a
bigger stage. In the next five years, I am desired to become a higher management role in
my company. Hopefully one day, I can work for the hedge fund investor/broker party.
Purchase answer to see full
Delivering a high-quality product at a reasonable price is not enough anymore.
That’s why we have developed 5 beneficial guarantees that will make your experience with our service enjoyable, easy, and safe.
You have to be 100% sure of the quality of your product to give a money-back guarantee. This describes us perfectly. Make sure that this guarantee is totally transparent.Read more
Each paper is composed from scratch, according to your instructions. It is then checked by our plagiarism-detection software. There is no gap where plagiarism could squeeze in.Read more
Thanks to our free revisions, there is no way for you to be unsatisfied. We will work on your paper until you are completely happy with the result.Read more
Your email is safe, as we store it according to international data protection rules. Your bank details are secure, as we use only reliable payment systems.Read more
By sending us your money, you buy the service we provide. Check out our terms and conditions if you prefer business talks to be laid out in official language.Read more