The Sky Hospital Consortium

Option 2 – Critical Thinking: Sky Hospital ConsortiumThe
Sky Hospital Consortium consists of 40 hospitals in various parts of
the US. After being discharged, patients are given a survey to determine
if they are satisfied with the overall service. In most cases patients
are satisfied. However, some are dissatisfied. In addition, out of those
who responded as being dissatisfied, some filed a formal complaint. In
the Excel file, Hospitals, linked at the bottom of the
page, are the results for the patients during a specific year. The Sky
Hospital Consortium is divided into the West, Central, and East Regions.
The Sky Hospital Consortium wants to evaluate the performance of
the hospitals. The Consortium wants to know which hospitals have the
fewest complaints. You are to assist in the data analysis by using your
knowledge of probability and conditional probability to help with the
ranking of the hospitals, as well as each Region.Managerial ReportPrepare
a report (see below) with your ranking of the hospitals based on the
probabilities and conditional probabilities, as well as the analysis of
each region. Include the following seven (7) items in table format to
support your ranking. Be sure to use five (5) decimal places for your probabilities in the table, as some of them might be quite small.The probability of a patient responding ?Dissatisfied? in each of the three different regions.The probability of a patient filing a formal complaint in each of the three different regions.The
probability of a patient filing a formal complaint given a patient
response of ?Dissatisfied? in each of the three different regions.The probability of a patient responding ?Dissatisfied? for each hospital.The probability of a patient filing a formal complaint for each hospital.The probability of a patient filing a formal complaint given a patient response of ?Dissatisfied? for each hospital.Rank the hospitals within
each region for each of the probabilities in 4 – 6. In other words,
only rank the hospitals in the West region against the other hospitals
in the West region. Perform the same analysis for the other two regions.
Then, within each region, find the sum of the ranks
and get an overall ranking for each hospital. Evaluate and discuss the
meaning of your results. Use tables, charts, graphs, or visual
dashboards to support your findings.Write a report that
adheres to the Written Assignment Requirements under the heading
?Expectations for CSU-Global Written Assignments? found in the CSU-Global Guide to Writing and APA Requirements.
As with all written assignments at CSU-Global, you should have in-text
citations and a reference page. An example paper is provided in the MTH410 Guide to Writing with Statistics, linked at the bottom of the page.Your report must contain the following:A title page in APA style.An introduction that summarizes the problem.The
body of the paper should answer the questions posed in the problem by
communicating the results of your analysis. Include results of
calculations, as well as charts and graphs, where appropriate.A conclusion paragraph that addresses your findings and what you have determined from the data and your analysis. Submit your Excel file in addition to your report.
mod03_ct_hospitals_opt2v1.xlsx

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West
Regional Hospital
Bell County
Danville
Eden Medical
Elton
Farr County
Fresno
Glendale
Heber Valley
Lakeview
La Paz
Main
Mountain View
Roosevelt
Ross General
Salem
South General
Total
Dissatisfied
Patients
Patients Patients who Filed a
Last
who Are
Formal
Year Dissatisfied Complaint P(Dissatisfied)
4191
147
79
4382
497
34
1468
271
77
2223
206
72
2162
288
58
5125
485
52
6339
273
73
5418
473
93
5922
382
87
5257
345
84
4357
210
20
2840
492
27
2133
300
20
3354
120
91
3868
700
88
1006
57
28
Central
Adams General
Columbus
Mercy Hospital
South Point
Total
5885
2634
3323
6991
449
213
395
451
87
36
39
57
East
Atlantic
Branden
Carson General
Clifton General
Columbia
District Central
Drexel
Dubois Regional
Easton
Kent
Lake Shore
Medina
Monroe
5694
4449
1169
2488
6548
1212
5620
2330
5016
5289
5914
4366
5899
438
318
342
312
482
432
309
361
490
346
269
216
365
36
70
31
46
66
64
58
60
51
39
79
37
42
Nathan Smith
O’connor
Rye
Southern Ocean
Trenton
Spring Harbor
Sun Coast
Total
5050
6859
6224
6881
2687
1712
6347
361
428
484
387
310
205
284
58
79
74
88
74
57
37
P(Complaint
Rank by P(D)
)
Rank by
P(C)
P(C|D)
Rank by P(C|D) Sum of Ranks
Overall Rank

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