Virtual Workplace Communication Messaging

UNIVERSITY OF PHEONIX Communication in the virtual workplace can be a challenge to navigate for employees, managers, and customers alike. It can also be a rewarding experience with many benefits.Resource: University of Phoenix Material: Basic Communication Model see attachedSelect three business-related messages you have sent or received virtually.Compose a 1,050- to 1,400-word paper that will analyze your selected virtual communication messages using the communication process. The analysis should include the following:Describe the purpose, sender, receiver, message, environment, technology/virtual communication channel, noise, and feedback.Explain what virtual communication channel was used to deliver the message, and appropriateness, given the environment and purpose.Explain how noise in the message was complicated as a result of virtual communication.Note: The use of first person is acceptable in this assignment.Format and Reference your assignment according to appropriate course level APA guidelines.see attached for guidlines
wk_1_notes__basic_communication_model.doc

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A Basic Communication Model
COMM/470 Version 4
1
University of Phoenix Material
A Basic Communications Model
The Basic Communications Model is the starting point for analyzing the communications process
in terms of the intent of the sender, the needs of the receiver, and the elements of the
communications environment.
Use the model as your starting point when analyzing messages in your assignments.
Sender
Purpose
Message
Technology
Content
Media
Feedback
Receiver
Tools and Channel
Noise
Environment
The communications model above shows the basic components present in a simple two-way
exchange of information. Every communication, whether it is real-time, such as with a face-toface meeting or a telephone conversation, or asynchronous, as with e-mail and fax, involves the
following:
?
The environment in which the communication takes place
?
A sender or encoder who starts with a purpose
?
A message created to accomplish the purpose through the following:
o Content, or the words and images
o Media, or the format in which the content is presented, such as audio, text, video, or
multimedia
?
Technology, which is made up of the following:
o Encoding and presentation tools
o Channels, or data networks appropriate to that technology
?
Noise, which is anything that reduces the likelihood of the message being interpreted the way
the sender intended
?
A receiver or decoder who interprets the message
?
A feedback message that reverses the process
Note: A more advanced communication model would consider multiple parties, the different types
of each component, and the perceptual filtering of a message done by both the sender and
receiver?the characteristics, thoughts, and emotions of all parties that contribute to the
message?s formation and interpretation.
Copyright © 2016 by University of Phoenix. All rights reserved.

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