Q11.2 (Six Step) Consider the following six-step worker-paced process. Each resource is currently staffed by one operator. Demand is 20 units per hour. Over the past years, management has attempted to rebalance the process, but given that workers can only complete tasks that are adjacent to each other, no further improvement has been found.
Step #1 = 1.4 min/unit, Step #2 = 2.8min/unit, Step #3 = 3min/unit, Step #4 = 2.7 min/unit, Step #5 – 2.9min/unit, Step #6 = 1.5 min/unit
a. What would you suggest to improve this process? (Hint: Think “out of the box.”)
Q11.2 (Six Step) Consider the following six-step worker-paced process. Each resource is currently staffed by one operator. Demand is 20 units per hour
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